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Providing help and healing after the death of a baby in Plymouth

Providing help and healing after the death of a baby in Plymouth

My Plea:

When Paul had been informed of his nomination, he felt privileged and overwhelmed. But soon began to worry when he received information from The Butterfly awards asking for a profile and of his experience. My father is an extremely modest man and would not give his opinion of himself or of his families as he has always referred to them. So, as his daughter I felt it was my responsibility to ensure the profile submitted was honest, heartfelt, and clearly showed the dedication my father gives to all his families.

Myself and my two brothers growing up, and even to this day our children now are always aware of our fathers/grandads’ ‘job’ it was commonplace (still is) for strangers to knock on our door at any time, on any day to inform dad about a loved one passing away and requesting he arrange the funeral. For dad to cancel and rearrange day trips, gatherings and the family holiday to accommodate his family’s funerals. For dad to answer his phone at home with ‘Wellens and Sons’ a natural and regular occurrence and for all in the house to be respectful and quiet, understanding that another family had lost a loved one. When the office lights are turned off and the doors are locked, its time for my dad to go home, but it has never meant he is off duty.

Paul started working for S. Wellens & Sons, March 1988. Not as a Funeral director or even a bereavement worker, but as a part-time driver. The dedication and qualities displayed by Paul quickly got him noticed and by 1992 he had been chosen to train as a Funeral director, it became quickly apparent that Paul had a natural affinity in his new role. The compassion, consideration, kindness and care that Paul demonstrates to all clients he interacts with was never part of the training he received, but a part of Paul himself. Paul puts himself in every funeral he arranges and directs, his words of comfort are heartfelt and genuine.

What Others Had To Say

Paul was nominated for The Butterfly Bereavement worker award by Christopher Winnard and Suzanne Lowe, when their little boy Willow-Paul came into the world asleep.

” We had met Paul the previous year when my older brother passed away. So when we arrived to the funeral home after a hospital appointment (still pregnant) he was shocked and saddened that we found ourselves here again so soon. Every thing I asked of him he did. I requested that if our baby didn’t survive that it would be made possible for Paul to come and collect Willow-Paul from the hospital and take him home, he did and he also took me and my partner with him. I know I phoned the funeral directors (it was a bank holiday so they were closed, he came out on what would have been a day off) So I feel we got more than any other grieving parent may have been given. The journey many long for, although a sad journey we were able to take our boy home. He went above and beyond on many occasions. Taking me home or arranging for one of his colleagues to take me home when I had been to see our baby. He bathed and dressed Willow for us. He got his hand and foot prints also got two locks of his hair. He helped me and my partner through such a very difficult time. He’s such a gentleman and in such difficult times to bear he helped lessen the load. For a while after I went for counselling at the funeral home, he would still arrange for one of his colleagues to make sure I got home safe. He recently did my mums funeral and still such a wonderful person trying to go the extra mile each and every time. This man should be given an award for just being a genuinely beautiful and caring human being. ”

Suzanne Lowe, Willow-Paul’s mummy.